Digital Promotion Strategy and Book Content Quality Mediated by Value Creation on Purchase Decisions of Islamic Non-Fiction Books at Elex Media Komputindo Publisher

  • Hediansyah Universitas Pakuan
  • Agus Setyo Pranowo Universitas Pakuan
  • Sufrin Hannan Universitas Pakuan
Keywords: Digital Promotion Strategy, Book Content Quality, Value Creation, Purchase Decision, Islamic Non-Fiction Books

Abstract

This study examines how value creation mediates the influence of digital promotion strategy and book content quality on purchase decisions of Islamic non-fiction books published by Elex Media Komputindo. The research is grounded in the phenomenon of shifting reader behavior in the digital era, where consumers increasingly rely on online platforms to discover, evaluate, and purchase books. Despite the growth of digital channels, publishers continue to face declining performance of newly released titles, while older titles dominate sales. This indicates that existing promotional efforts have not fully succeeded in strengthening perceived value for new publications. At the same time, the abundance of book choices and intense competition among publishers make readers more selective, placing greater emphasis on both the relevance and credibility of book content. These challenges highlight the need for publishers to employ more effective digital promotion strategies and to enhance content quality in order to build stronger perceived value among consumers. By analyzing the relationships among these variables, this study aims to provide insights into how digital promotion and content quality can work in synergy to increase consumers’ perceived value and ultimately encourage purchase decisions for Islamic non-fiction books.

References

Ahmad, F., Mustafa, K., Raza Hamid, S. A., Khawaja, K. F., Zada, S., Jamil, S., & Qaisar, M. N. (2022). Online customer experience leads to loyalty via customer engagement: Moderating role of value co-creation. Frontiers in Psychology, 13, 897851. https://doi.org/10.3389/fpsyg.2022.897851

Ajzen, I., & Schmidt, P. (2020). Changing behavior using the theory of planned behavior. In M. S. Hagger & L. D. Cameron (Eds.), Handbook of behavior change (pp. 17–31). Cambridge University Press. https://doi.org/10.1017/9781108677318.002

Alalwan, A. A. (2022). Digital marketing and consumer behavior: Emerging insights and research agenda. Journal of Retailing and Consumer Services, 68, 103034. https://doi.org/10.1016/j.jretconser.2022.103034

Astuti, D., & Kaligis, W. (2021). Digital marketing strategy and consumer purchase decisions in the publishing industry. Journal of Marketing Research and Case Studies, 2021, 1–12.

Chen, M. F., Tung, P. J., & Liao, Y. S. (2020). Extending the theory of planned behavior to predict consumer green purchase intention. Sustainability, 12(8), 3271. https://doi.org/10.3390/su12083271

Chaniago, H., & Efawati, Y. (2022). The implementation of integrated marketing communication on retail business: Moslem consumers' perceptions. International Journal of Business and Globalisation, 30(2), 187-206. https://doi.org/10.1504/IJBG.2022.122664

Efawati, Y. (2016). Faktor Penentu Keberhasilan Pasar Fashion Tradisional. Jurnal Riset Bisnis Dan Investasi, 2(1), 13-13.

Fong, N., Zhang, Y., Luo, X., & Wang, X. (2019). The influence of digital promotion on online purchase intention. Journal of Interactive Marketing, 45, 85–98. https://doi.org/10.1016/j.intmar.2018.07.001

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). SAGE Publications.

Ikatan Penerbit Indonesia. (2019). Laporan riset perbukuan: Buku digital dan cetak di Indonesia 2017-2019. Jakarta: Ikatan Penerbit Indonesia. Diakses dari https://www.ikapi.org/riset/

Han, H., & Kim, W. (2022). Theory of planned behavior in the digital context: A meta-analytic review. Journal of Interactive Marketing, 58, 55–69. https://doi.org/10.1016/j.intmar.2022.01.003

Islam, J. U., Rahman, Z., & Hollebeek, L. D. (2021). Consumer engagement in online platforms: Revisiting the S–O–R framework. Journal of Retailing and Consumer Services, 59, 102394. https://doi.org/10.1016/j.jretconser.2020.102394

Katadata. (2023, Mei 22). Terus rugi, Toko Buku Gunung Agung tutup seluruh toko pada akhir 2023. Katadata.co.id. https://katadata.co.id/berita/industri/646aa9a9ac463/terus-rugi-toko-buku-gunung-agung-tutup-seluruh-toko-pada-akhir-2023

Kaur, X., & Rahman, Z. (2023). Value creation in post-pandemic retailing: A conceptual framework and implications. Journal of Business Economics, 94, 851–889. https://doi.org/10.1007/s11573-023-01189-x

Kim, J., & Lee, S. (2023). Revisiting the SOR model in digital consumer behavior: Emotional engagement and online purchase intention. Computers in Human Behavior, 138, 107445. https://doi.org/10.1016/j.chb.2022.107445

Kline, R. B. (2020). Principles and practice of structural equation modeling (5th ed.). Guilford Press.

Kotler, P., Keller, K. L., & Chernev, A. (2022). Marketing management (16th ed.). Pearson Education.

Latifah, S. Z., & Fikriah, N. L. (2024). Perceived value and brand trust on purchase intention with mediation of brand preference. Journal of Management and Digital Business, 4(2), 383–395. https://doi.org/10.53088/jmdb.v4i2.898

Lee, S., & Chen, T. (2024). Digital customer experience, perceived value, and purchase intention: A mediated model. Journal of Retailing and Consumer Studies, 78, 101223. https://doi.org/10.1016/j.jretconser.2023.101223

Mulyadi, R. D. R., & Efawati, Y. (2024). Understanding Consumer Minds: How Psychological Aspects Drive E-commerce Purchases. International Journal Administration, Business & Organization, 5(5), 15-23.

Nguyen, H., Tran, H. X., & Vo, Q. T. (2021). Effects of content marketing on customer perceived value in e-commerce. Asia Pacific Journal of Marketing and Logistics, 33(5), 1234–1251. https://doi.org/10.1108/APJML-06-2020-0457

Perdana, M. I., & Listyorini, S. (2024). The effect of perceived quality on purchase intention with mediation of perceived value at RevoU Indonesia. World Journal of Advanced Research and Reviews, 24(2), 1454–1476. https://doi.org/10.30574/wjarr.2024.24.2.3469

Puspita, G. A., & Irwansyah, I. (2018). Pergeseran budaya baca dan perkembangan industri penerbitan buku di Indonesia: Studi kasus pembaca e-book melalui aplikasi iPusnas. Bibliotika: Jurnal Kajian Perpustakaan dan Informasi, 2(1), 13–20. https://doi.org/10.17977/um008v2i12018p013

Putri, D. E. (2024). Pemanfaatan buku elektronik (e-book) oleh generasi milenial selama pasca pandemi di UIN Sunan Ampel Surabaya. Lentera Pustaka: Jurnal Kajian Ilmu Perpustakaan, Informasi dan Kearsipan, 10(1), 61–76. https://doi.org/10.14710/lenpust.v10i1.57360

Rabbani, M. (2023). Digital transformation in Indonesian creative industries. Journal of Business Innovation, 7(1), 45–57.

Sarstedt, M., Ringle, C. M., & Hair, J. F. (2022). Partial least squares structural equation modeling. In H. Paul et al. (Eds.), Handbook of Market Research (pp. 1–47). Springer. https://doi.org/10.1007/978-3-319-05542-8_15-2

Sekaran, U., & Bougie, R. (2020). Research methods for business: A skill-building approach (8th ed.). Wiley.

Sulistyo, H., Santoso, A., & Wijaya, D. (2021). The impact of content quality and credibility on readers’ trust and purchase intention. Journal of Digital Business and Innovation, 3(4), 201–213.

Thariq, F., & Efawati, Y. (2024). The Influence of Website Quality on Buying Interest Consumer. International Journal Administration, Business & Organization, 5(3), 64-74.

Zakaria, D. L., Maulana, D., & Agustina. (2024). The role of user-generated content on purchase intention with mediation of perceived usefulness and trust. Indonesian Journal of Advanced Research, 3(6), 743–760. https://doi.org/10.55927/ijar.v3i6.9795

Zhang, J., & Wang, H. (2023). Personalized digital promotion and perceived customer value: Evidence from e-commerce. Computers in Human Behavior, 139, 107560. https://doi.org/10.1016/j.chb.2023.107560

Zhao, K., Sun, Y., & Yin, J. (2023). Understanding digital engagement and perceived value: The mediating role of emotional experience. Journal of Business Research, 157, 113604. https://doi.org/10.1016/j.jbusres.2023.113604

Published
2025-12-25
How to Cite
Hediansyah, Pranowo, A. S., & Hannan, S. (2025). Digital Promotion Strategy and Book Content Quality Mediated by Value Creation on Purchase Decisions of Islamic Non-Fiction Books at Elex Media Komputindo Publisher. International Journal Administration, Business & Organization, 6(3), 137-149. https://doi.org/10.61242/ijabo.25.588
Section
Research Articles