International Journal Administration, Business & Organization https://ijabo.a3i.or.id/index.php/ijabo <p>Contains scientific papers on management, including:</p> <p>Business administration, organization behavior, marketing, retail, small business, finance, entrepreneurship, human resource management, public administration, education administration, public policy, and organization.</p> <p>E-ISSN:&nbsp;2721-5652</p> en-US <p>Authors who publish in this journal agree to the following terms:</p> <ol start="1" type="1"> <li class="show">The authors confirm that they are the authors of the submitted article, which will be published (online) in the journal&nbsp;<strong>IJABO</strong> (International Journal Administration, Business &amp; Organization) by the Asosiasi Ahli Administrasi Indonesia (A3i), Bandung, Indonesia. The author’s name will be evident in the article. The publisher makes all decisions regarding the layout and distribution of the work.</li> <li class="show">Authors guarantee that the work is their own original creation and does not infringe any statutory or common-law copyright or any proprietary right of any third party. In case of claims by third parties, authors commit themself to defend the interests of the publisher and shall cover any potential costs.</li> <li class="show">Authors retain copyright and grant the journal the right of first publication, with the work simultaneously licensed under a&nbsp;<a href="https://creativecommons.org/licenses/by-sa/4.0/" target="_blank" rel="noopener">Creative Commons Attribution-ShareAlike 4.0 International License (CC BY-SA 4.0)</a>. This license&nbsp;allows the redistribution and reuse of papers provided the authorship is properly credited.</li> <li class="show">Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., posting it to an institutional repository or publishing it in a book), with an acknowledgment of its initial publication in this journal.</li> <li class="show">Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as this can lead to productive exchanges and earlier and greater citations of published work.</li> </ol> muhammadharmon@gmail.com (Prof. Dr. Harmon Chaniago, M.Si) secretariat.ijabo@gmail.com (IJABO) Thu, 25 Dec 2025 22:17:09 +0000 OJS 3.1.2.4 http://blogs.law.harvard.edu/tech/rss 60 Digital Transformation of Inventory Management: Evaluating the Impact of First In First Out-Based Accurate Point of Sale System Implementation on Warehouse Operations https://ijabo.a3i.or.id/index.php/ijabo/article/view/663 <p>Every company engaged in manufacturing or distribution requires an effective inventory management system to ensure operational continuity and prevent recording errors. This study aims to evaluate the implementation of a Warehouse Management System based on the Point of Sales (POS) Accurate software using the First In First Out (FIFO) method at PT. Vortex Energy Batam, Giga Energi Teknologi unit. The study employs a mixed-method approach, combining quantitative and qualitative analyses to obtain a comprehensive understanding of the system’s effectiveness. Data were collected through observation, interviews, and literature review. The results show that the implementation of the POS Accurate&nbsp;system with the FIFO method significantly improves recording efficiency, reduces human error, and accelerates stock reporting processes. The average input time per transaction decreased from 10–15 minutes to 3–5 minutes, while data accuracy increased through the system’s automated validation feature. Furthermore, the system enhances integration between departments and improves data transparency. Overall, the implementation of the POS Accurate FIFO-based system effectively strengthens inventory management performance and supports supply chain efficiency.</p> Reffa Yulia, Dimas Nugroho Dwi Seputro Copyright (c) 2025 Reffa Yulia, Dimas Nugroho Dwi Seputro https://creativecommons.org/licenses/by-sa/4.0 https://ijabo.a3i.or.id/index.php/ijabo/article/view/663 Thu, 25 Dec 2025 14:28:15 +0000 Strategies for Improving Employee Performance through the Enhancement of Personality, Trust, and Job Satisfaction: An Empirical Study on Operational Employees of PT Lintas Buana Taksi https://ijabo.a3i.or.id/index.php/ijabo/article/view/574 <p>This study examines strategies to enhance employee performance through the roles of personality, trust, and job satisfaction among operational employees of PT. Lintas Buana Taksi (Blue Bird Group). The research was motivated by the gap between operational targets and actual outcomes during 2021–2023, including high accident claims, increasing customer complaints, and suboptimal performance indicators in quality, quantity, effectiveness, and efficiency. These conditions highlight the significance of psychological and behavioral factors in shaping performance. The objective of this study is to analyze the direct effect of personality on performance and to assess the mediating roles of trust and job satisfaction. A quantitative survey method was applied, using questionnaires distributed to operational employees. Data were analyzed through Structural Equation Modeling with Partial Least Squares (SEM-PLS). The results show that personality does not directly affect performance significantly; however, it has a strong positive influence on trust and job satisfaction. Furthermore, both trust and job satisfaction positively and significantly affect employee performance. Mediation analysis confirms that personality indirectly improves performance through trust and job satisfaction. These findings indicate that employee performance enhancement is more effective when personality traits are supported by a trusted work environment and higher job satisfaction. The study contributes theoretically by enriching organizational behavior and human resource management literature, and practically by offering insights for management. Personality-based recruitment, trust-building initiatives, and improvement of job satisfaction are recommended strategies to achieve sustainable employee performance in the transportation service industry.</p> Hendra Ratno Wibowo, Nancy Yusnita, Yayan Hadiyat Copyright (c) 2025 Hendra Ratno Wibowo, Nancy Yusnita, Yayan Hadiyat https://creativecommons.org/licenses/by-sa/4.0 https://ijabo.a3i.or.id/index.php/ijabo/article/view/574 Thu, 25 Dec 2025 14:27:03 +0000 Adoption of Artificial Intelligence Technology in Human Resource Management in Digital Office Management https://ijabo.a3i.or.id/index.php/ijabo/article/view/621 <p>The objective of this research is to examine the impact of integrating Artificial Intelligence (AI) on the effectiveness of Human Resource Management (HRM) within a digital office workplace. The study reveals that AI enhances the efficiency, accuracy, and fairness of numerous HR operations, especially recruitment, performance evaluation, and staff development. This research employs a qualitative descriptive approach using a systematic literature review to synthesize relevant scholarly findings on AI adoption in HRM within digital office environments. Furthermore, the implementation of digital technologies promotes enhanced communication, faster information flow, and a collaborative and inventive working environment. Despite these benefits, challenges remain, such as data privacy issues, cybersecurity threats, employees’ insufficient digital literacy, and resistance to technological innovation. Successful AI implementation in human resource management requires a holistic strategy encompassing technological readiness, enhancement of employees’ digital competencies, adherence to ethical standards, and an adaptable organizational culture. This approach allows organizations to develop flexible, sustainable, and effective office management systems that preserve a competitive edge amidst ongoing digital transformation.</p> Marcha Dwi Yuliana; Febri Mardianti Copyright (c) 2025 Marcha Dwi Yuliana; Febri Mardianti https://creativecommons.org/licenses/by-sa/4.0 https://ijabo.a3i.or.id/index.php/ijabo/article/view/621 Thu, 25 Dec 2025 14:25:59 +0000 The Impact of the Corporate Merger on Financial Efficiency and Governance in PT Perkebunan Nusantara I Regional 4 https://ijabo.a3i.or.id/index.php/ijabo/article/view/639 <p>The decline in financial performance and operational inefficiency within state-owned plantation enterprises in recent years has prompted the Indonesian government, through the Holding Perkebunan Nusantara, to implement a restructuring policy by merging several plantation companies. One of the key structural reforms was the merger of PTPN X and PTPN XI into the SupportingCo sub-holding, which significantly affected organizational arrangements and financial operations in PTPN I Regional 4 as an implementing entity. This study aims to examine the impact of the merger on financial efficiency and financial governance within PTPN I Regional 4. A qualitative descriptive approach was applied, using primary data obtained through in-depth interviews with the Assistant Manager of Finance, selected purposely based on expertise and direct involvement in the post-merger transition. The results reveal that the merger contributed to improvements in financial efficiency, particularly through the harmonization of financial systems into a single integrated platform, SAP HANA, which reduced work duplication, accelerated authorization processes, and enhanced accuracy in financial recording. In the aspect of financial governance, the merger supported the development of a more standardized organizational structure aligned with Good Corporate Governance principles through clearer distribution of responsibilities and strengthened independent oversight. Nevertheless, challenges emerged related to cultural integration and employee adaptation, requiring continuous communication, structured training, and phased implementation strategies. These findings indicate that merger success depends not only on system integration but also on human resource readiness, leadership alignment, and cultural consolidation over time.</p> Linaya Naomi Garneta; Putri Dwi Aprilia Nur Khasanah Copyright (c) 2025 Linaya Naomi Garneta; Putri Dwi Aprilia Nur Khasanah https://creativecommons.org/licenses/by-sa/4.0 https://ijabo.a3i.or.id/index.php/ijabo/article/view/639 Thu, 25 Dec 2025 14:24:54 +0000 An Ergonomic Office Interior Design Study on Improving Employee Performance and Job Satisfaction https://ijabo.a3i.or.id/index.php/ijabo/article/view/630 <p>The increasing complaints of employee fatigue, stress, and declining productivity caused by non-ergonomic office layouts have made the role of workplace interior design more critical in modern organizations. Responding to this phenomenon, this study aims to examine how ergonomics-based office interior design influences employee performance and job satisfaction. A Systematic Literature Review (SLR) approach was employed to analyze journal publications from 2020-2025 that discuss ergonomic workplace elements such as lighting, ventilation, spatial planning, and the use of ergonomic furniture. The findings show that ergonomic interior design increases productivity by improving focus, workflow efficiency, and physical comfort. Natural lighting, adequate ventilation, and structured workspace organization enhance concentration and reduce stress, while the use of adjustable tables and chairs helps prevent musculoskeletal disorders. From a psychological perspective, factors such as neutral colors, visual neatness, and dedicated rest areas contribute to motivation, emotional stability, and a sense of belonging at work. These results imply that ergonomic office interior design represents a strategic and high-value investment for organizations, not only for improving employee well-being and performance in the short term but also for strengthening job satisfaction, loyalty, and long-term organizational sustainability.</p> Loudia Miska; Salwa Azzahra Copyright (c) 2025 Loudia Miska; Salwa Azzahra https://creativecommons.org/licenses/by-sa/4.0 https://ijabo.a3i.or.id/index.php/ijabo/article/view/630 Thu, 25 Dec 2025 14:23:50 +0000