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Vol. 7 No. 2 (2026): IJABO (in process)

Published: 2026-08-03

Research Articles

Customer Satisfaction in Services Sector: The Strategic Interaction Between Service Quality, Price Perception and Perceived Value in Makeup Rahmah

Rahmah Nuryani, Hari Muharam, Sufrin Hannan

1-14
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The Dynamics of Interaction and the Meaning of Presence in a Digital Work Environment: Efforts to Maintain Human Values in the Modern Workplace

Thalita Putri Jaelani, Hana Fauziah Rahayu

15-29
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From Risk Neutral to Risk Taker: A Case Study of Credit Risk Deterioration in Indonesian Regional Development Bank

Thiar Cnur, Herdyana, Hari Gursida

30-48
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A New Paradigm of Digital Payment Satisfaction: Empirical Evidence of Holistic Transaction Behavior among Digital Natives in Bandung City

Akbar Fadhl Ramadhan; Evan Ferdinand , Fazril Muhammad Mursyidan , Rakha Yathaqi Witsqa

49-68
The Effect of Organizational Culture on Employee Performance through Work Motivation and Job Satisfaction

Saji Saputra, Yayan Hadiyat, Herdiyana

69-85
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Digital Marketing in Forming Preferences and Decisions to Purchase Local Skincare among Generation Z Women in Bandung City

Nazwa Sabila, Thalita Putri Jaelani, Nandini Aquila Lukito; Happy Paramita

86-99
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Competence-Based Leadership in Indonesian Hospital Settings: A Qualitative Study of Operational Coordination and Digital Adaptation

Budi Santoso, Rian Andriani, Yen Efawati

100-112
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The Impact of Flash Sales, Free Shipping, and Price Discounts on Impulse Buying Behavior among Gen Z Consumers

Mirelle Gavania Addiba; Muhammad Rizky Effendi, Rhesyakha Syadza Syach; Nindya Anindita Husnaa Tanaya Dahlan

113-129
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Service Quality, Product Quality, and Customer Satisfaction as Predictors of Customer Loyalty: Evidence from an Internet Service Provider in Indonesia

Yogo Prawiro Derijo, Agus Setyo Pranowo, Sufrin Hannan

147-169
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Exploring the Interplay of Professionalism and Organizational Commitment in Enhancing Human Resource Productivity: Evidence from a Military Hospital

Wahyuddin Bagenda, Mira Veranita, Rinawati

170-184
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Employee Competence and Job Placement as Determinants of Employee Performance in Local Government: Evidence from the Department of Manpower, Bandung Regency

Dyah Bayu Framesthi, Mira Veranita

185-197
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The Effect of Cashless Lifestyle on the Consumption Behavior of Generation Z

Nazla Annindya Renanta; Rahma Ardiyanti; Faiza Nur Muthmainah, Marcha Dwi Yuliana

130-146
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The Influence of Organizational Culture and Transformational Leadership on Employee Performance: Work Motivation as an Intervening Variable in Higher Education Staff

Siti Hamidah, Hari Muharam, Sufrin Hannan

198-211
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The Influence of TikTok Influencers' Korean Visual Style on University Students' Purchase Intention

Salwa Nur Aulia, Tita Adysti, Ahmad Maulana

212-224
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Work From Anywhere as a New Lifestyle: The Role of Work Flexibility, Work-Life Balance, and Job Satisfaction among Millennial Workers in Indonesia

Itto Turyandi, Andi Nenie Srilestari, Dyah Bayu Framesthi

252-271
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The Employee Performance Improvement Strategies Through Organizational Culture Strengthening programs, Transformational Leadership, and Work Motivation

Nurma Sofiane, Widodo Sunaryo, Nancy Yusnita

284-300
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The Role of Canva Artificial Intelligence in Enhancing Business Decision Quality among Fashion SMEs

Hana Fauziah Rahayu; Khairunnisa Aghniya Putri; Fanesa Agustina; Refa Fauzia

301-318
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Students Awareness of Healthy Eating Amid Budget Constraints: A Study of Students in Bandung

Firman Parlindungan, Ahmad Riswandi, Raka Saipal Anwar, Trio Ramadhan

337-353
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The Effect of Service Advisor Quality on Customer Loyalty: Evidence from an Authorized Toyota Dealership in Indonesia

Dea Septiani, Sri Raharso, Hidya Indira Lastari, Tangguh Dwi Paramono

354-365
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The Effect of Speed and Service Quality on Customer Satisfaction at FamilyMart Bandung

Shakira Al Fajri; Ailsa Videlia Rio Putri ; Loudia Miska, Naila Fauzianazwa Fauzianazwa

373-388
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Analysis the Impact of Free Nutritional Food Program on Food Availability and Public Perception in Bandung

Indri Febrianti Karunia, Putria Handayani; Febri Mardianti; Salwa Azzahra

389-404
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Determinants of Corporate Value with Earnings Management as Intervention Variables in Companies in the Industrial Sector for the Period 2019 to 2024

Hinka Lutfiah; Hari Gursida; Herdiyana

405-420
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Strengthening Human Resource Quality through Integrated Human Resource Development: Evidence from the Bantul Religious Court

Nursyifa Rahayu

421-435
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Market Perception versus Financial Performance: The Mediating Role of Price to Earnings Ratio in Explaining Stock Returns in the Non-Cyclical Consumer Sector

Rina Rustikasari, Herdyana, Hari Gursida

436-450
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Literature Review

The Dark Side of Efficiency: The Unexpected Impact of AI on Social Cohesiveness and Work Culture in the Modern Office Environment

Nandini Aquila Lukito, Nazwa Sabila

225-238
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Transformation of Office Facilities and Infrastructure Role in the Digital Era

Salwa Nur Aulia, Rachma Nadhirah Putri Sanjaya

239-251
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The Effectiveness of Implementing a Hybrid Work System on the Performance and Motivation of Generation Z Employees in the Digital Era

Indri Febrianti Karunia, Putria Handayani

272-283
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The Quality of Digital Public Services in Population Administration in Rural Areas of Indonesia: A Literature Review Using the ServQual Approach

Erna Puji Hartanti, Ari Safrizal Wildan

319-336
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Research Note

The New Digital Divide: The New Digital Divide: A Perspective of AI Literacy as Workplace Capital and Organizational Inequality

Prof Sam Bodunrin, Dr Jemilat Alayinde

366-372
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